Legal
Terms of Service
These terms govern your use of this website, operated by Infuse Sales LLC ("Infuse Sales AI", "we", "us"). By using the site or booking a call, you agree to them. Client engagements are governed by their own written agreement; where the two differ, the signed agreement controls.
Agreement to these terms
These Terms of Service govern your use of this website and, unless a signed service agreement says otherwise, the services provided by Infuse Sales LLC ("Infuse Sales AI", "we", "us"). By using this site, booking a call, or purchasing a service, you agree to them. If you do not agree, do not use the site or the services.
Where a signed service agreement exists, that agreement controls for anything it addresses; these terms fill the gaps and continue to apply to the site.
The website
The site is provided for information and to let you book a call. Content may change at any time. Nothing on it is a binding offer, a quote, or professional advice of any kind, and nothing on it creates a client relationship until we agree one in writing.
The services
We build and configure marketing and operations systems — customer relationship and pipeline setup, automated follow-up, AI-assisted messaging, websites and booking pages, advertising, video and content, and related work. What is included in any engagement is exactly what is described in the proposal or service agreement for that engagement, and nothing else is promised or implied.
We may use subcontractors and third-party platforms to deliver the work. We remain responsible to you for the work we deliver.
Fees and payment
Prices are as stated at the time of purchase. Current pricing is a $97 activation, which opens onboarding and begins the build, followed at launch by either payment in full or an instalment plan, as set out at the point of sale. The activation fee is applied toward the total and is non-refundable, because work begins on receipt.
Instalments are due on the dates agreed. If a payment is missed, we may suspend work and access to any system we operate until the account is current. Amounts are exclusive of any applicable taxes. Payment obligations survive suspension.
Initiating a chargeback for services delivered is a breach of these terms. Talk to us first — we would rather resolve it.
Refunds and cancellation
Because the work is custom and begins immediately, fees paid for work already performed are non-refundable. You may cancel future scheduled work at any time in writing; you remain responsible for work completed and costs already committed on your behalf up to that date, and we will hand over what has been built.
If we cannot deliver something we agreed to deliver, we will either fix it, replace it, or refund the portion attributable to it.
Your responsibilities
Delivery depends on you. You agree to provide the content, brand assets, business information and account access we need, to respond to requests within a reasonable time, and to give accurate information — including for regulatory filings, where inaccurate business details are the most common cause of rejection and delay.
You are responsible for the lawfulness of the content and offers you ask us to publish or send, for holding any licence or registration your industry requires, and for the instructions you give us. Timelines assume timely cooperation and move if it is not forthcoming.
Third-party platforms and your accounts
Our work is often built inside third-party platforms — customer relationship systems, payment processors, advertising and social platforms, telecommunications carriers and messaging providers. Those platforms are governed by their own terms and pricing, which they may change at any time, and we do not control their availability, policies, rates, or decisions.
Where a platform account is in your name, you own it and are responsible for its subscription fees and usage charges. We are not liable for a third party suspending, restricting, repricing or terminating your account, nor for outages or changes on their side.
Ownership and intellectual property
What becomes yours. On payment in full, the deliverables built specifically for you — your configured account, your automations, your page content and copy, your brand assets — are yours to keep and use, in your own account.
What stays ours. The underlying methods, templates, frameworks, prompt structures, code libraries, documentation and know-how we use to build them remain our property. You receive a non-exclusive, perpetual licence to use them as part of your deliverables for your own business. You may not resell, sublicense, redistribute or repackage them as your own product or service without our written permission.
You keep ownership of everything you give us, and grant us the licence needed to use it to do the work. Unless you tell us otherwise in writing, we may describe the work at a general level as a case study or portfolio example.
No guarantee of results
We do not guarantee any specific result — no level of leads, sales, revenue, ranking, delivery rate, approval, or return on investment. Outcomes depend on your market, your offer, your pricing, your follow-through, your budget, and factors outside anyone's control. Any figure or example we mention is illustrative and is not a promise or a projection of your results.
We do not provide legal, tax, accounting, financial or investment advice.
Text messaging (SMS) program terms
Program description. Infuse Sales LLC sends appointment confirmations, reminders, scheduling and service-related messages, and — where separately agreed — occasional promotional messages, to people who opt in.
How to join. Tick the consent box on our booking page. Consent is not a condition of purchase.
Message frequency. Message frequency varies.
Cost. Msg & data rates may apply.
How to stop. Reply STOP to any message to opt out. Reply HELP for help, or contact us using the details below.
Carriers are not liable for delayed or undelivered messages.
Messaging registration and compliance
Business text messaging in the United States requires registration with carriers. We do not control whether a carrier approves a registration, how long review takes, or what a carrier subsequently decides, and approval is never guaranteed.
Eligibility for text messaging — a registered business is required
Carriers will only register a business that has a legal entity and a tax identification number. If you do not have both, your business cannot be registered for text messaging — by us or by anyone else. This is a carrier requirement, not ours, and no part of our work can change it.
Where this applies, you choose one of two routes before the build begins:
(a) Wait. We build everything that does not depend on texting — your website, your booking page, your CRM and pipelines, and the full email automation — while you register your business. When your tax identification number is issued, we prepare and submit the carrier registration on your behalf at no additional charge, for up to twelve months from your activation date. The price of your engagement does not change, because nothing has been removed from it.
(b) Email-only. We deliver the same system without the text-messaging build, and $1,000 is deducted from your total, applied to your final payment. If you register your business later and want text messaging added, that $1,000 becomes payable at that time, and the carrier registration is still prepared and submitted on your behalf at no additional charge.
If a registration is declined
Most declines are mechanical — a business name that does not match the tax record exactly, a missing consent disclosure, a policy page that does not load. We correct and resubmit at no cost to you.
If the registration still cannot be approved after three submissions, your engagement converts to the email-only arrangement described above and we credit you $1,000. Everything already built remains yours, in your own account. This credit is your sole and exclusive remedy for a registration that cannot be approved, and no further refund is due.
You agree that any messaging we operate for you will be sent only to people who have given valid consent, that you will not use it for prohibited content, and that opt-out requests will be honoured immediately.
Acceptable use
Do not use this site or our services to break the law, infringe anyone's rights, send unlawful or deceptive messages, upload malicious code, attempt to gain unauthorised access, scrape or copy the site's content or code, or interfere with its operation.
Confidentiality
Each of us may learn non-public information about the other. Both of us agree to use it only for the purpose of the engagement, to protect it with reasonable care, and not to disclose it — except where disclosure is required by law, or to advisers and subcontractors bound by similar obligations.
Disclaimers
The site and the services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty of uninterrupted or error-free operation.
Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or business interruption, even if advised such damages were possible.
Our total liability for any claim arising out of or relating to the site or the services will not exceed the amount you actually paid us in the three months before the event giving rise to the claim.
Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
Indemnity
You agree to indemnify and hold harmless Infuse Sales LLC and its members, employees and contractors from any claim, loss, liability or expense (including reasonable legal fees) arising from the content or instructions you provide, your use of the services, your breach of these terms, or your violation of any law or third-party right.
Term and termination
These terms apply while you use the site or receive services. Either of us may end an engagement in writing. We may suspend or terminate immediately for non-payment, for a breach of these terms, or where continuing would expose either of us to legal or platform risk.
On termination, amounts owed for work performed remain payable, and we will provide what has been built and reasonable assistance to transfer it. Sections that by their nature should survive — ownership, confidentiality, disclaimers, limitation of liability, indemnity and dispute resolution — survive.
Dispute resolution and governing law
These terms are governed by the laws of the State of California, without regard to conflict-of-law rules.
Talk to us first. Before starting any formal proceeding, you agree to contact us and give us 30 days to resolve the matter informally. Most disputes end here.
If that fails, any dispute will be brought exclusively in the state or federal courts located in Riverside County, California, and both of us consent to that jurisdiction. Claims must be brought individually and not as part of a class or representative action.
General
If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our written consent; we may assign them as part of a business transfer. These terms, together with any signed service agreement and our Privacy Policy, are the entire agreement between us on this subject.
Changes to these terms
We may update these terms as our services or the law change. The effective date below shows when they were last revised. Continuing to use the site or the services after a change means you accept the updated terms.
Contact
Infuse Sales LLC
(951) 370-9696 ·
[email protected]